Legal
Privacy Policy
Last updated: 01 April 2025
Antares Platform and TELKOM acknowledge that Users' information and Personal Data are confidential and private. Therefore, we are committed to protecting and maintaining the confidentiality of Users' data in accordance with the applicable laws and regulations.
By registering and/or using the Site, Users are deemed to have read, understood, and agreed to all the terms of this Privacy Policy. Users also give their consent to Antares Platform to collect, gather, process, analyze, display, transmit, disclose, store, modify, delete, manage, and/or use such data for the purposes outlined in this Privacy Policy.
1. Acquisition and Collection of Personal Data
The acquisition and collection of personal data by Antares Platform is limited to information that is relevant and aligned with its intended purpose, which includes the following:
1. The personal data provided by Users in general to access the Services includes, but is not limited to:
- Full Name
- Email Address
- Contact Number
- Date of Birth (optional)
- Gender (optional)
- Company Profile (optional)
- Taxpayer Identification Number (NPWP) (optional)
The Personal Data provided must be accurate, complete, precise, and not misleading. If the User provides any statement or guarantee that the information or Personal Data is incorrect, unclear, inaccurate, or incomplete, Antares Platform reserves the right to reject the account creation request and suspend or terminate some or all of the Services provided to the User. The User is fully responsible for the data provided and releases TELKOM from any consequences arising from it.
You hereby release us from all consequences arising from your negligence or error in maintaining the truth, completeness, and accuracy of your Personal Data, as well as any failure to maintain the validity, completeness, and accuracy of the Personal Data you submit to us. However, we remain committed to processing your Personal Data in accordance with applicable regulations, and we will take reasonable steps to ensure the accuracy, completeness, and consistency of that Personal Data.
2. The data automatically collected while the User uses the Services includes User's IP address, type of device used, location information (if enabled), and User's activities and interactions with the Services, such as the pages visited, usage time, and other preferences.
3. The data obtained from third parties includes full name, email address, and contact number.
In submitting Personal Data, you hereby declare and warrant that you are legally competent to provide the Personal Data to us, and if:
- If you are an individual under the age of 18 (eighteen) and have never been married, we consider that the submission of your Personal Data has been approved by your legal parents, guardians, or caretakers to represent you;
- If you are a legal entity or organization, we consider that the submission of your Personal Data has been made by a valid representative, such as, but not limited to, a director or an authorized proxy; and
- If you are a legally competent individual but the submission of your Personal Data is made by an authorized proxy, we consider that the submission of your Personal Data has been made by a valid representative whom you have appointed to represent you.
Use of Personal Data
We will only use your Personal Data for the following purposes:
- User Consumption in Our Application System
- Transactions and Invoices
- Email Blasting
- Email Notifications
Storage of Personal Data
- The Personal Data of Users stored by Antares Platform has gone through a verification process and is encrypted while the Services are operational.
- We will store your Personal Data for the following duration:
- If the Services are no longer operational, Antares Platform reserves the right to retain and use the Personal Data of Users and/or Customers for up to a maximum of 5 (five) years.
- Antares Platform uses third-party databases, cloud infrastructure, or similar technologies to store the collected Personal Data, and employs legal software to ensure the security and compliance of the data.
Security and Privacy of Personal Data
Security
- We will protect and secure your Personal Data, including both General and Specific/Sensitive Personal Data, stored in our system (which includes restricting access to your Personal Data for our employees based on the need-to-know principle). The processing of your Personal Data will only be conducted in ways permitted and required to maintain the confidentiality of your data, protecting it from unauthorized processing, non-compliance with applicable laws, accidental loss, destruction, damage, or similar unintentional risks by implementing reasonable legal, organizational, and technical measures.
- Users are responsible for the security of the Personal Data used to operate the Services, including but not limited to passwords, OTP codes, or other security codes to prevent misuse by others.
- Although Antares Platform makes its best efforts to maintain and protect Users' Personal Data, it is important to note that the use of the internet for transmitting, sharing, disclosing, or providing data through the internet will never be completely secure. This is because the internet can be accessed by anyone, and there are risks associated with the provision and use of internet services outside of our control and oversight. The provision of your Personal Data is at your own risk. However, in the event of a failure to protect this data, Antares Platform will notify Users in writing in accordance with applicable laws.
Privacy
Your Personal Data will only be used for the purposes of providing the Services and will not be transferred, displayed, or disclosed to any third party without your consent, except in the case of a request for data from law enforcement agencies or other authorized officials, or as required by applicable laws and regulations.
Changes and Updates to Personal Data
You are required to update your Personal Data if there are any changes to the information you have provided. We need you to do this for security purposes, to ensure the relevance of your Personal Data, and to prevent criminal activities.
You must also promptly update your Personal Data if we request you to do so based on one or more of the following reasons:
- Our discovery of changes in your previously provided Personal Data;
- Our discovery of indications that a transaction does not match your profile, or if there is a significant increase in risk from our customer due diligence ("CDD") on you as a user of our services; and/or
- Our discovery of indications of criminal activities and/or general legal violations.
If we request you to update your Personal Data due to the reasons mentioned in point (2) above, we will inform you and provide a deadline for you to make the updates.
If you fail to update your Personal Data accurately, truthfully, completely, and clearly within the specified deadline, we have the right to delay and/or suspend the provision of services.
Disclosure and Sharing
We hereby ensure that Antares Platform will only display, announce, send, disseminate, and/or grant access to the User’s Personal Data in the system under the following circumstances:
- AWith the User’s consent, unless otherwise specified by applicable laws and regulations.
- After verifying the accuracy and suitability of the Personal Data with the purpose of obtaining and collecting such Personal Data.
- For law enforcement purposes, where the electronic system operator is required to provide Personal Data contained in the electronic system or Personal Data generated by the electronic system upon a valid request from law enforcement authorities based on applicable laws and regulations.
- Antares Platform may disclose and/or share access to the User's Personal Data with the following parties, for clear purposes in accordance with this Privacy Policy: (i) Advisors and consultants appointed by us for operational and legal compliance purposes. (ii) Subsidiaries and/or Affiliate Companies that are directly involved in the operation of the Services. (iii) Suppliers and service providers, who are involved in delivering Services to the User. (iv) Our business partners, who collaborate in the development or provision of additional Services. (v) Authorized parties, based on applicable laws and regulations, who are entitled to request such Personal Data. Disclosure of Personal Data will be made for the following purposes:
- i. To invoicing and transactions
- ii. To send notifications via email
- iii. To send information via blasting email
Cookies
Cookies are small files that are automatically stored on your device (computer, phone, tablet, or other devices) when you use the Service. Cookies allow Antares Platform to remember your actions or preferences and settings over time, including remembering the information you provide when using the Service.
These cookies are not intended to be used when accessing other data owned by the User, other than what has been agreed upon by the User as outlined in this Privacy Policy. The data recorded includes information such as language preferences, display settings, activities performed on the Service, as well as login settings or other identifications that facilitate the user experience.
Antares Platform categorizes Cookies as follows:
- Essential Cookies: These cookies are crucial for the operation of our Service and enable you to use its features. Without these cookies, we cannot provide the services you need.
- Functional Cookies: These cookies collect information about how you use our Site or Application, such as which pages are visited most frequently. This information is used to improve the performance of the Service.
You can manage or reject cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Service according to the cookie categories we have outlined. For example, you may not be able to use certain features or save your preferences.
Marketing and Promotion Materials
In accordance with the purpose outlined in our Privacy Policy, we may use your Personal Data to send marketing and promotional materials related to our products and Services. You can unsubscribe from these marketing communications at any time by clicking the "Unsubscribe" link provided in each marketing email we send to you or by contacting us using the contact information available on the Website or Application. Additionally, you can manage your communication preferences through your Account settings on our platform.
We will promptly stop sending marketing materials to you once your unsubscribe request is received. However, please note that you may still receive communications related to administrative or transactional services necessary for the operation of the Services, such as transaction confirmations or important updates regarding your account.
Deletion or Destruction of Personal Data
The deletion or destruction of Personal Data in the Antares Platform can only be carried out if:
- The Personal Data of Users and/or Customers under the control of Antares Platform is no longer relevant for fulfilling the purpose of its collection;
- The retention period of Personal Data in the electronic system has expired, as per the regulations related to personal data or in accordance with the provisions of other laws and regulations that specifically govern each supervisory and regulatory sector;
- Upon the User's request, in accordance with the provisions in this Privacy Policy.
The termination of access and/or use of the Service or the deletion of the Application does not automatically delete or destroy your Personal Data.
User Rights
- We process Personal Data in accordance with the provisions of applicable laws and regulations. Therefore, without prejudice to other provisions in this Privacy Policy, we respect the rights granted to you by the applicable laws and regulations. As far as permitted by the laws, you may exercise your rights, including but not limited to the right to access, the right to rectification, the right to erasure, and the right to restrict processing, by providing the details of the type of rights and your identity.
- We reserve the right to deny the exercise of the rights you request based on the factual verification we conduct and/or other reasons permitted by the applicable laws in the field of Personal Data Protection.
Privacy Policy Updates
We may review and modify this Privacy Policy at our discretion to ensure that the provisions of this Privacy Policy remain consistent with our future developments, and/or if there are changes to regulations and/or orders from the relevant authorities requiring us to amend the terms of this Privacy Policy.
We will notify you of such changes as mentioned in point (a) above through public notifications on our Website and/or Application or via a special notice sent to your registered email address or contact details in our system.
You agree that it is your responsibility to periodically review this Privacy Policy to stay informed of any updates. Please visit our Website and/or Application regularly, and ensure that your email and/or contact details are accurate and active, as we will communicate updates to you through these channels.
By continuing to:
- Remain registered as a User;
- Submit your Personal Data to us or consent to the storage and processing of your Personal Data by us;
- Make transactions and/or consent to the processing of transactions we perform;
- Visit and/or use all or part of the features we provide in our Services; and/or
Communicate with us, You will have accepted any changes and/or updates we make.
You are required to ensure that your contact details registered in our Service are accurate and kept active to avoid any failure in receiving notifications about updates to this Privacy Policy.
Acknowledgment and Agreement
- You guarantee that all data provided in any form to use this Service is true and belongs to you, and is not obtained from personal information belonging to third parties without proper authorization. Therefore, you are fully responsible for any issues arising from the provision and accuracy of such data.
- By agreeing to this Privacy Policy, you acknowledge that you have read, understood, and agreed to all the terms of this Privacy Policy. Specifically, you agree and give permission for us to collect, process, analyze, store, correct, update, display, disclose, transfer, disseminate, and destroy or delete your Personal Data in accordance with the provisions of this Privacy Policy.
- If you are under the minimum age requirement or fall under the category of a minor and/or person with disabilities in accordance with applicable regulations, you must ensure that you have obtained consent from your parents or guardians in accordance with the applicable laws.
Closing Statement
This Privacy Policy will be effective as of the date established by Antares Platform on April 1, 2025. By using our Services, you are deemed to have read, understood, and agreed to all the terms and conditions set forth in this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time, and any changes will be communicated through our website or application. Therefore, we encourage you to periodically review this Privacy Policy to stay informed of the latest information regarding the management of your Personal Data.